Questions before access
Clear answers for a practical evaluation.
Read the product, setup, pricing and workflow boundaries before requesting a trial.
Product workflow
What is Navixo?
Navixo is a service-business operating workspace for customer records, service calls, engineer assignment, repair work, quotations, materials, Delivery Challans, collections and operational reports.
Is the public tour a live demo?
No. The tour and feature pages are a self-guided showroom using public-safe demo captures. They do not let visitors edit a live tenant, and no login is required to explore them.
Does customer history have a separate history screen?
Customer context is available through customer contact details, call filters and related service information. We do not describe a distinct customer-history UI that does not exist.
Can a service call have more than one engineer?
Yes. A call can be assigned to one or multiple engineers. Assignment is a team decision, not an automatic scheduling guarantee.
Mobile and field work
Is there a native mobile app?
The engineer experience is an installable PWA and supported browser workflow, not a separate native app. Internet access is required.
Do push notifications work automatically?
No. Push requires configured HTTPS, a supported browser and user permission. On iPhone, the PWA can be added to the Home Screen where supported.
Setup and communication
Are email and WhatsApp actions enabled for every company?
No. Configured email-to-ticket or email/WhatsApp sending history depends on company and provider setup. WhatsApp history is not auto-enabled for every company.
What roles are supported?
Companies can use Admin and Engineer roles, with multiple Admins and multiple engineers. Company settings include identity, GST details, letterhead, categories, service centres and site addresses.
Trial and commercial questions
How does the trial work?
Trial requests are reviewed. After email verification, Super Admin approval and account activation, the 14-day trial begins. It does not start merely because the form was submitted.
What does pricing look like?
The current indicative early-access price is ₹1,799 per year (about ₹5 per day), before applicable taxes and final confirmation. There is no online checkout or payment request in the trial form.
Is the ledger full accounting?
No. Collections, cash Delivery Challan payments, outstanding balances and Kasar are operational tracking. Admin-only profit views remain incomplete when costs are not entered and are not an audited business-profit report.
Does Navixo offer a production backup or SLA guarantee?
This public site does not make a production backup or SLA claim. Ask the team about the current service arrangement before a paid subscription.
Still deciding?
See the workflow with your own questions in mind.
Take the tour or contact the Navixo team before requesting access.