Nine distinct starting points
See how the workflow changes by business.
Each page starts with an industry-specific scenario and uses only workflows the product supports. Browse the one closest to your shop.
Security systems
CCTV and security service
Security work moves between a customer call, a site visit, replacement material and a handover. Navixo keeps the operational trail together.
Typical path- A customer reports a camera or recorder issue.
- The office logs the call with site context and assigns one or more engineers.
- The engineer updates the visit and records material used.
Explore CCTV and security service →Device repair
Computer and laptop service
Computer work can start at the counter, move to a bench and end with a quote decision. Keep the item context and customer conversation connected.
Typical path- A customer brings in a laptop or reports a fault.
- The office records the customer, item details and service call.
- Repair inward captures model, serial, accessories and condition.
Explore Computer and laptop service →Office equipment
Printer service
Printer service involves repeat complaints, site visits and occasional workshop repair. Navixo gives the office one queue for both kinds of work.
Typical path- A customer reports a print, paper or hardware issue.
- The office creates a prioritised service call.
- An engineer visits or the printer is received for repair.
Explore Printer service →Field maintenance
AC service
AC work is field-first: a complaint, an assigned technician, a site update and sometimes material or quotation follow-up.
Typical path- A customer reports cooling or installation work.
- The office records the location and assigns an engineer.
- The engineer opens the job on a phone and updates the visit.
Explore AC service →Recurring service
RO and water purifier service
RO service teams handle repeat visits, replacement parts and customer follow-ups. A structured call keeps that work from becoming a series of disconnected reminders.
Typical path- The customer reports a purifier issue or requests service.
- The office logs the call and assigns an engineer.
- The engineer updates the visit and records filters or parts used.
Explore RO and water purifier service →Site operations
Networking service
Networking jobs can involve several engineers, a site visit, material and a staged completion. Navixo gives the office a shared operational record.
Typical path- A customer reports an outage or requests a change.
- The office logs the site issue and assigns one or multiple engineers.
- Engineers update work from the field.
Explore Networking service →Power equipment
UPS and inverter service
UPS and inverter teams balance site calls, workshop work, replacement parts, quotes and collections. Navixo keeps each operational handoff findable.
Typical path- A customer reports a battery, backup or installation issue.
- The office creates a call and assigns the engineer.
- The engineer records diagnosis and material used.
Explore UPS and inverter service →Energy systems
Solar installation and service
Solar work can move from a site conversation to a quote, installation materials and later service calls. Navixo helps the office keep the operational stages visible.
Typical path- The office records a new site enquiry or a service request.
- A quote with alternatives and terms is prepared.
- Follow-ups keep the decision moving to Won or Lost.
Explore Solar installation and service →Equipment service
Electrical and equipment maintenance
Electrical and equipment teams manage a mix of customer complaints, planned site work, materials, repair decisions and handovers. Use one record without pretending every job follows the same path.
Typical path- The office logs the equipment issue and available customer context.
- An engineer or multiple engineers take responsibility for the call.
- Field work, material use and hold reasons are recorded.
Explore Electrical and equipment maintenance →