Calls that carry the context
Log the customer, problem, priority, assigned engineer and next action — then keep closure remarks with the job.
For service businesses across technology, security, power, office and equipment
The Perfect OS
for Your Business.
Bring customer calls, field work, workshop repairs, quotations, materials and deliveries into one working rhythm — without forcing your shop to work like a generic software company.
Trial requests are reviewed before activation. No card or payment details requested.
Actual product screen · demo data
the shop floor
Not another dashboard.
A practical workbench.
A practical workbench.
Navixo is shaped around general service work: create the call, assign the work, visit the site or receive a device, secure the quote decision, deliver, and record the collection.
One place, the whole job
Everything You Need to Run Your Service Business — In One Place.
Keep customer management, service history and the work record together. Less searching across registers, chats and loose files when a customer asks, “What happened to my machine?”
A workshop and site trail you can follow
Move devices through material inward, service-center work and site visits without losing the handover between counter and field.
Repair quotations that keep moving
Create, edit and email a PDF quotation, capture the decision and keep quote follow-ups attached to the call.
Delivery and collection, recorded
Record material used, create a Delivery Challan where applicable, and track payments and pending work as part of the operational record.
Actual product screen · demo data
Explore the product
A clear record for every service job.
Start with the workflows that matter most, then open the detailed showroom pages for the screens, steps and business value behind each one.
Built for daily work. The pages below describe current workflows honestly. Email, WhatsApp and push notifications depend on company setup, provider availability and supported browsers.
01 / Service desk
Turn complaints into owned work
Log a call, assign one or more engineers, follow progress and close it with context.
Explore service calls →02 / Field PWA
Keep engineers connected
Give field staff a supported phone workflow for assigned work, updates and material used.
Explore mobile work →03 / Workshop
Keep device handovers visible
Record inward items, repair-centre decisions, photos, courier context and outward handover.
Explore repair workflow →04 / Commercial work
Make quote decisions traceable
Create revisions and alternatives, share a professional quote, follow up and record Won or Lost.
Explore quotations →05 / Handover
Connect material to delivery
Move eligible approved items into Delivery Challans and retain operational collection context.
Explore handover →06 / Visibility
See what needs attention today
Use dashboard views, filters and operational reports to make the next decision faster.
Explore dashboard →The operating thread
From Customer Call to Job Completion — Everything Connected.
Follow the record through the work that actually happens. Use the stages that fit each job: site visits, material use, quotations, follow-ups and handover are included where applicable.
Customer Calls Service Call Engineer Assigned Site Visit Material Used Quotation Follow-up Delivery Challan Job Completed Service History
- 01Customer CallsCapture the request and customer context.
- 02Service CallGive the job a clear status and next action.
- 03Engineer AssignedMake responsibility and workload visible.
- 04Site VisitRecord field work when the job needs it.
- 05Material UsedCapture materials used where applicable.
- 06QuotationCreate and share a repair quotation when needed.
- 07Follow-upKeep replies and Won/Lost decisions attached.
- 08Delivery ChallanRecord handover when delivery applies.
- 09Job CompletedClose the service work with its remarks.
- 10Service HistoryLeave useful context for the next call.
For the office and the field
Your Business in Your Pocket.
Your engineers don’t need to call the office for every update. Access service work from a phone and keep the job record up to date.
- See assigned work and pending calls.
- Open the customer’s call and service details.
- Update work and record materials used.
- Complete the service with closure details.
Install the web app on a supported phone, or open it in a browser. Office staff can access the same system from a laptop or desktop.
Internet access is required. Phone notifications need configuration, browser support and permission; on iPhone, add the app to the Home Screen. This is a web/PWA experience, not a separate native app.
Explore the product screens
Current Zcore FSM interface; no real customer data.
Made for service-led businesses
One operating rhythm, across the work you do.
Whether work starts at a counter, in a workshop or at a customer site, the same general service workflow keeps the team aligned.
Computer & Laptop Shops
Repair intake, quotations, delivery records and service history for everyday device work.
CCTV & Security Dealers
Site visits, engineer assignment, material used and handover records for service jobs.
Printer Service Centers
Calls, repair inward, service-center decisions, quotations and customer follow-ups.
Networking Companies
Customer sites, assigned engineers, material used and completion records in one trail.
Solar Installers
Installation and service calls, site addresses, materials, quotations and follow-up.
UPS/Inverter Dealers
Service calls, engineer workload, quotations, payments and service history.
Electronics Repair
Repair inward, item condition, quote decisions and Delivery Challans where applicable.
Office Equipment Dealers
Service contracts, calls, quotations, materials and pending work for customer equipment.
Machine/Equipment Service
Job context, site visits, engineer assignment, used materials and closure history.
Designed around real service work
Built by a Shopkeeper, for Shopkeepers.
Navixo respects the detail behind a service business: serial numbers, on-site work, on-bench repairs, a quote revision, a partial delivery and the person responsible for closing the call.
At the counter
Start a call or take a device inward without inventing a new process for your front desk.
With technicians
Technicians can use a PWA-friendly experience while the office sees assignment, workload and status.
With customers
Share quotes for secure approval. Email and WhatsApp assistance is configuration-dependent, not assumed for every shop.
At handover
Keep the Delivery Challan connected to the work, used material and selected quotation items where applicable.
Business OS roadmap
Know Your Business, Not Just Your Service Calls.
NOT AVAILABLE YET
This is a planned direction for a broader Business OS, not a launch announcement. No launch date is promised.
Product & Item Master
A more complete foundation for the products and items your business works with.
Purchase price history
See how item costs have changed over time when the planned capability is available.
Multiple selling prices
Support broader pricing needs without turning today’s service workflow into a promise about inventory.
Quick price lookup
Find planned product and item pricing faster while preparing work and sales.
Broader sales performance
Extend visibility beyond service-call activity into a wider view of business performance.
Wider customer/payment follow-up management
Bring more customer and payment follow-up context into the planned Business OS.
Already available today: quotation and Delivery Challan profit tracking, plus quotation follow-ups. These are current workflows, not roadmap items.
Control without the lock-in
Your Business Data Is Yours.
Your customer and service records belong to your business. Navixo is made to support your daily operations — not turn your shop history into somebody else’s product.
Actual product screen · demo data
Work records that make sense later
Key decisions stay with the call, quotation or challan that created them, making follow-up and accountability more straightforward.
Start with an honest setup
We review early access requests and activate only after email verification and Super Admin review. That gives each shop a more deliberate start.
Early-access proposal
Serious shop software, priced for the shop floor.
We are proposing a simple annual early-access price while Navixo is being rolled out. It is not a checkout offer and no payment is requested with your trial request.
Indicative early-access pricing
₹1,799 / year
About ₹5 a day. Final price and applicable taxes will be confirmed with you before any paid subscription begins. Billing is not yet available online.
Request your trialA measured start
See if it fits the way your shop actually runs.
Request access, verify your email, and let our Super Admin review the setup. Once approved and activated, your 14-day trial begins — not before.