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04 / Field PWA

Assign from the office. Work from the site.

Engineers can open assigned work, update service calls and record materials from a supported phone.

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Self-guided showroom · No login required · Screenshots use safe demo data and are not a live editable sandbox.

Overview Customers Service calls Engineers Mobile Quotations Delivery Materials Reports

The business problem

Before the record is clear.

Field staff lose time when every small update requires a call back to the office. The office then has to reconstruct what happened from memory.

  • Engineer relies on paper or phone memory
  • Office waits for a message
  • Material usage is recorded later, if at all

The Navixo solution

Work that carries context.

The engineer experience is an installable PWA and browser workflow, not a native app. A field user can see assigned work, open the customer job, update progress and complete the record while the office stays connected.

  • One field-friendly work queue
  • Updates are attached to the service call
  • A clearer completion record

How it works

A practical handoff from office to field.

Follow the sequence that matches this module. Some jobs skip steps; the record stays connected where the workflow applies.

Desktop / office
  1. 01Office creates or opens the service call.
  2. 02An admin assigns the call to an engineer.
  3. 03The office can keep the call open while the field update arrives.
  4. 04Dashboard and call filters show the updated status.
Mobile / PWA
  1. 01Open Navixo in a supported browser or install the PWA.
  2. 02View pending or assigned calls.
  3. 03Open customer and job details.
  4. 04Update status, notes and material used.
  5. 05Complete the call with closure details.

Actual software

Look closely at the work.

Use the device toggle where both captures are available. Open any image for a readable view.

Call material entryOpen-call material modal with a filled synthetic item, model, serial, quantity and customer-facing selling rate; purchase-cost controls are not exposed.Engineer · public-safe demo capture
Call closure workflowClosure modal for engineer remarks, assignment and delivery context; this is an unsubmitted form.Engineer · public-safe demo capture

All public captures use demo information only. The showroom does not expose live customer records, tokens or internal routes.

Short screen demo

Watch this workflow in context.

Captioned screen walkthroughs use the same public-safe demo product. There is no live editable sandbox behind the player.

Mobile / PWA

How engineers use mobile

A captioned screen walkthrough of assigned work and field updates.

Why it matters

Business value you can feel in the day.

Navixo is useful when it reduces uncertainty for the owner, office team and engineer — not because a menu exists.

  • Fewer update calls to the office
  • Better field-to-office continuity
  • Current work status without returning to the shop

Connected features

Keep exploring the record.

Internet access is required. Push notifications need configured HTTPS, browser support and permission; on iPhone use Add to Home Screen.

Connected moduleEngineer management→Connected moduleService calls→Connected moduleMaterial used→

Continue exploring Navixo

What naturally comes next.

03 / Team workloadEngineer management→02 / Service deskService call management→06 / MaterialsMaterial used→

Ready to look closer?

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