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05 / Workshop trail

Keep every device and handover visible.

Record inward items, pickup approvals, service-centre decisions and outward delivery in one operational trail.

Try this in your businessSee the connected workflow

Self-guided showroom · No login required · Screenshots use safe demo data and are not a live editable sandbox.

Overview Customers Service calls Engineers Mobile Quotations Delivery Materials Reports

The business problem

Before the record is clear.

A device can pass through a counter, courier and repair centre before it returns. Without a connected inward and outward record, accessories, condition and responsibility are easy to lose.

  • Device details on a paper slip
  • Courier handover in a separate chat
  • Unclear repair outcome

The Navixo solution

Work that carries context.

Receive multiple repair items with model, serial, accessories and condition. Request pickup approval with photos and a customer link, choose self-repair or a service centre, record courier tracking and document the outward handover.

  • Inward, repair and outward records
  • Approval evidence connected to the handover
  • A traceable service-centre decision

How it works

A practical handoff from office to field.

Follow the sequence that matches this module. Some jobs skip steps; the record stays connected where the workflow applies.

Desktop / office
  1. 01Create an inward repair record with item details and condition.
  2. 02Add photos and request pickup approval when a courier handover is needed.
  3. 03Choose self-repair or a service centre and record tracking.
  4. 04Update repair outcomes, including not-repairable work where applicable.
  5. 05Create or review the outward handover record.
Mobile / PWA
  1. 01Open the approval link on a supported phone.
  2. 02Review the item and attached photos.
  3. 03Choose or record the available approval path.
  4. 04Keep the decision available to the office workflow.

Actual software

Look closely at the work.

Use the device toggle where both captures are available. Open any image for a readable view.

New inward service callNew service-call form switched to Inward mode with repeatable physical-product capture fields.Engineer · public-safe demo capture
Inward registerIn-shop inward register for devices received from customers and repair workflow handoff.Admin · public-safe demo capture
Outward registerOutward register for returned devices and delivery completion context.Admin · public-safe demo capture
Repair challan expanded detailsExpanded repair details show real synthetic item identity, problem, repair destination, status and print/edit actions.Admin · public-safe demo capture
Edit repair challanExisting synthetic repair challan edit form for item, repair destination, courier and status details; all price fields are redacted.Admin · public-safe demo capture
Closed repair challansClosed repair history with synthetic closure context.Admin · public-safe demo capture

All public captures use demo information only. The showroom does not expose live customer records, tokens or internal routes.

Why it matters

Business value you can feel in the day.

Navixo is useful when it reduces uncertainty for the owner, office team and engineer — not because a menu exists.

  • Fewer lost accessories and handovers
  • A clearer chain of custody
  • Repair-centre work that remains tied to the customer job

Connected features

Keep exploring the record.

Pickup links and email delivery depend on the company’s configured workflow and provider setup.

Connected moduleCustomer management→Connected moduleMaterial used→Connected moduleDelivery Challan→

Continue exploring Navixo

What naturally comes next.

01 / Customer recordCustomer management→06 / MaterialsMaterial used→08 / HandoverDelivery Challan→

Ready to look closer?

Try this in your own business.

Request access, verify your email and wait for approval. Your 14-day trial begins after activation, not at the request stage.

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