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03 / Team workload

Know who is working where.

Give every service call clear responsibility while the office keeps a view of workload.

Self-guided showroom · No login required · Screenshots use safe demo data and are not a live editable sandbox.

The business problem

Before the record is clear.

When work is distributed by phone calls, an owner has to call every engineer for an update. Jobs can be missed because nobody can see responsibility at a glance.

  • Jobs assigned verbally
  • No reliable workload picture
  • Office discovers delays late

The Navixo solution

Work that carries context.

Use Engineer and Admin roles, assign one or multiple engineers to calls, and review pending work from the office. Engineers can claim unassigned calls in their city on a first-come basis where that workflow applies.

  • Visible ownership per call
  • Engineers receive a concrete work queue
  • Progress comes back to the office record

How it works

A practical handoff from office to field.

Follow the sequence that matches this module. Some jobs skip steps; the record stays connected where the workflow applies.

Desktop / office
  1. 01Review calls that need an owner.
  2. 02Assign one or multiple engineers to the call.
  3. 03Reassign when the work changes hands.
  4. 04Use filters to review each engineer’s open work.
  5. 05Compare updates with pending work from the dashboard.
Mobile / PWA
  1. 01Engineer signs in on a supported browser or installed PWA.
  2. 02Open assigned calls or eligible unassigned work.
  3. 03Review the job before travelling.
  4. 04Update the call so the office can see progress.

Actual software

Look closely at the work.

Use the device toggle where both captures are available. Open any image for a readable view.

Short screen demo

Watch this workflow in context.

Captioned screen walkthroughs use the same public-safe demo product. There is no live editable sandbox behind the player.

Engineer management

How engineer assignment works

See the office assign responsibility and keep open work visible.

Why it matters

Business value you can feel in the day.

Navixo is useful when it reduces uncertainty for the owner, office team and engineer — not because a menu exists.

  • Less calling engineers for status
  • Clear accountability
  • A more balanced view of pending work

Connected features

Keep exploring the record.

The product supports multiple engineers and multiple Admin users in a company workspace.

Ready to look closer?

Try this in your own business.

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